Effective date: September 12, 2026 Last updated: September 24, 2026
Weeksolved is staff-scheduling software at weeksolved.com. These terms are the agreement between you and Weeksolved, a California sole proprietorship ("Weeksolved", "we", "us") for use of the service.
Please read section 10.2 (Automatic renewal), section 11 (Warranty disclaimer), section 12 (Limitation of liability) and section 16 (Dispute resolution) carefully. Section 10.2 explains a recurring charge. Sections 11 and 12 limit what we are responsible for. Section 16 requires most disputes to go to individual arbitration instead of court, gives up the right to a jury and to class actions, and gives you 30 days to opt out of it.
By clicking to accept these terms, entering an invitation code, creating an account, or using the service, you agree to them. If you are agreeing on behalf of a company, agency, or other organization, you confirm you have authority to bind it, and "you" means that organization.
Weeksolved helps managers build staff schedules from rules they set. It runs as a single-page application inside your web browser. It produces draft schedules, warnings, and information for a person to review.
Weeksolved encodes published state meal-and-rest-break rules and warns you when a draft appears to conflict with them.
Weeksolved is not legal advice, and it does not produce a compliant schedule.
Eligibility. Weeksolved is offered to private businesses. By accepting these terms you represent that you are not a government agency or other public entity, and are not purchasing on behalf of one.
To be direct about what that means:
You are responsible for reviewing every schedule before you post it, and for your own compliance with every law that applies to your business.
You may use Weeksolved if you are at least 18 years old and legally able to enter a contract.
Weeksolved is for managers and administrators. Employees do not have logins and do not use the product. Only the people you give account credentials to can reach your data.
You are responsible for:
Invitation codes and account credentials are personal and non-transferable. Do not share them outside your organization.
The information you enter — your staff's names, contact details, availability, hours, pay rates, notes, and everything else — belongs to you. We do not claim ownership of it.
We store and process it only to run the service for you and to do what you ask us to do. We describe exactly how in our Privacy Policy. If you are a business or agency buyer, our Data Processing Addendum applies as well and is part of this agreement when you accept it.
You can export your data from within the app at any time. Do that before you close your account.
Keep your own exports. We back the database up daily and keep fourteen days of backups, which is there to recover from our own mistakes — it is not a substitute for a copy you hold yourself. The only copy of your schedules you control is the one you have exported. Export at least as often as you would mind losing the work.
Everything in your account that identifies one of your staff — their name, email address, phone number, hourly rate, time-off balance and accruals, license and certification details, availability, private notes, and every shift you have ever scheduled them for — is confidential information belonging to you.
We will not sell it, rent it, license it, publish it, disclose it to anyone for their own purposes, use it for our own purposes, or use it to train artificial intelligence or machine learning models. This is a term of this agreement, not just a policy statement, and it survives the end of your account.
There are exactly three ways information about a named person leaves your account, and none of them is us deciding to pass it on:
Two things this promise does not do, so that it is not misread. It does not stop you disclosing your own staff's information — what you print, send or share is your decision and your responsibility under section 4. And it does not make us blind to your data: we operate the database and can technically reach it, which we set out plainly in the Privacy Policy rather than pretending otherwise. Access is limited to what is needed to run, fix and secure the service.
This section matters more than any other, so it is worth being plain about it.
You decide what goes into Weeksolved. You are the one with the legal relationship to your employees, not us.
You confirm and agree that:
(a) You have the right to enter the data. You have whatever legal basis, notice, or consent your jurisdiction requires to put your employees' information into a third-party scheduling tool.
(b) You give your own employee notices. Under the California Consumer Privacy Act, employers must give their own employees a notice at collection and must handle employees' privacy rights requests. That obligation is yours, not ours. It has been yours since the CCPA's employee-data exemption expired on January 1, 2023.
(c) You handle your employees' requests. If one of your employees wants to see, correct, or delete their information, they come to you. We will help you respond, but we will not act on an employee's request without your instruction, because the data is yours and the employment relationship is yours.
(d) You are responsible for employment-law compliance. Meal and rest breaks, overtime, minor work-hour limits, predictive-scheduling and fair-workweek ordinances, collective bargaining agreements, seniority and overtime-rotation rules, recordkeeping, and everything else. Weeksolved gives you information. You make the decisions.
(e) You handle automated-decision obligations. California's regulations on automated decisionmaking technology take effect January 1, 2027 and apply to businesses that use technology to make significant employment decisions, including work assignment and compensation. Those obligations — pre-use notice, risk assessments, and access and opt-out rights — fall on you as the employer, not on us as your software vendor. Weeksolved produces drafts that your managers review and publish; we do not assign anyone to a shift. If you need information about how the tool works in order to complete a risk assessment, ask us and we will help.
(f) Do not enter what does not belong here. Weeksolved is a scheduling tool. Do not enter, and do not permit anyone to enter:
We are not a HIPAA business associate and we will not sign a business associate agreement. Free-text note fields accept whatever you type; keep them to scheduling.
If you enter this kind of information anyway, you do it at your own risk and you are responsible for the consequences.
Weeksolved lets you record an employee's date of birth so it can warn you about work-hour limits that apply to workers under 18. That field is optional.
Weeksolved is not directed to children, and minors do not use it. A minor employee never has an account and never enters anything. When a date of birth is entered, it is entered by you, the adult employer, about your employee. Because we do not collect personal information online from children, the Children's Online Privacy Protection Act does not apply to us.
You are responsible for handling a minor employee's information under whatever laws apply to you as their employer.
Do not use Weeksolved to:
The service, its software, its design, its rule library, and its documentation are ours, and stay ours. We grant you a personal, non-exclusive, non-transferable, revocable right to use the service while this agreement is in effect, for your own internal business or agency operations.
Your data is yours. Nothing in this agreement transfers it to us.
If you send us ideas, suggestions, bug reports, or feature requests, we may use them to improve Weeksolved, without restriction and without owing you anything. You grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate that feedback into the service.
We will not identify you or your organization by name in connection with feedback without your permission. Do not include confidential information or employee personal information in feedback; if you do, we may delete it.
While Weeksolved is in its invitation-code tester program:
We are moving accounts from our current database to a new one. Your tester account moves with it, and we may ask you to bring your schedule across once, by exporting a backup from the old build and restoring it into the new one. We will tell you when, and we will not ask you to do it more than once. Nothing about the move is charged, then or later.
We will give you reasonable notice before the tester program ends and before any charge begins. You will never be charged automatically at the end of the tester program without agreeing to a paid plan first.
Weeksolved is free today. Nothing in this section charges you anything until you choose a paid plan and give us a card. This is how billing works when paid plans begin.
Weeksolved, a California sole proprietorship, is the seller. You buy the subscription from us. We are the seller of record: the contract for the subscription is with us, and we are the ones responsible for delivering the service, answering support, and paying refunds. There is no reseller in between.
Stripe processes the payment. Stripe, Inc. is our payment processor. You enter your card on Stripe's systems, at checkout and in the billing portal. We never see or store your full card number. What reaches us is the last four digits, the card brand and expiry, whether a charge succeeded, and the invoice record. Your use of Stripe's checkout and billing portal is also subject to Stripe's own terms and privacy notice, which is between you and Stripe.
Tax. Prices are shown exclusive of tax unless stated otherwise. We collect sales or use tax only where we are registered and the law requires us to, and any tax we collect is shown separately at checkout before you pay.
United States only. We sell to businesses in the United States only. Checkout is set up for United States billing addresses, and we are not registered for VAT, GST, or other non-United States tax. If your business is outside the United States, email support@weeksolved.com rather than subscribing.
Fees are due in advance for the subscription period you choose, per location on your account.
⚠️ THIS IS A SUBSCRIPTION. IT RENEWS AND CHARGES YOUR CARD AUTOMATICALLY UNTIL YOU CANCEL IT.
WHEN YOU SUBSCRIBE, YOU AUTHORIZE US, THROUGH STRIPE, TO CHARGE THE CARD YOU GIVE US THE SUBSCRIPTION PRICE SHOWN AT CHECKOUT, AT THE INTERVAL SHOWN AT CHECKOUT, ON EACH RENEWAL DATE, WITHOUT ASKING YOU AGAIN.
THE SUBSCRIPTION RENEWS FOR ANOTHER PERIOD OF THE SAME LENGTH, AT THE SAME PRICE UNLESS WE HAVE GIVEN YOU 30 DAYS' NOTICE OF A CHANGE, AND IT KEEPS DOING THAT UNTIL YOU CANCEL.
YOU CAN CANCEL AT ANY TIME, ONLINE, IN THE BILLING PORTAL INSIDE YOUR ACCOUNT — THE SAME PLACE YOU MANAGE THE SUBSCRIPTION YOU STARTED. CANCELING STOPS THE NEXT CHARGE.
In full, so there is nothing to discover later:
| The term | What it is |
|---|---|
| What renews | Your Weeksolved subscription, for every location on your account. |
| How much | The price shown on the checkout screen before you pay, repeated in the confirmation email, and shown at any time in the billing portal. It is charged per location, per period, plus any tax we are required to collect. |
| How often | Monthly plans renew every month on the same day. Annual plans renew every year on the same date. The interval is shown at checkout and in the billing portal. |
| When it is charged | On the renewal date, to the card on file, without further action by you. |
| How to cancel | Online, in the billing portal inside your account, at any time and without talking to anyone. You can also cancel by emailing support@weeksolved.com from the address on the account; we will do it and confirm in writing. |
| When canceling takes effect | At the end of the period you have already paid for. You keep full access until then. Nothing further is charged. |
| Reminder before an annual renewal | We email the address on your account between 45 and 15 days before each annual renewal. That email says what will be charged, the date it will be charged, and how to cancel. If the renewal price is higher than what you last paid, that notice goes out at least 30 days before the charge — see 10.4. |
| Founding rate | If you took a founding rate, that rate is fixed for the first 12 months from your first payment. When that year ends the subscription renews at our standard rate then in effect, and the renewal reminder will tell you the new amount at least 30 days before it is charged. |
| Trial | Where a free trial is offered, nothing is charged during it and no card is required to start it. A trial does not turn into a paid subscription on its own. You will not be charged unless you choose a paid plan and give us a card. |
We will show these renewal terms on the checkout screen before you pay, ask you to agree to them there, and send you a confirmation email afterwards that repeats them along with the cancellation instructions. By subscribing you agree to the automatic renewal described in this section 10.2.
Cancel whenever you like, for any reason, without giving one. Canceling in the billing portal takes effect at once for renewal purposes — there is no further charge — and your access runs to the end of the paid period. Email works too. We do not ask you to call anyone, we do not put a retention offer in the way, and we do not charge a cancellation fee.
Canceling the subscription is not the same as deleting your account. Section 14(f) covers what happens to your data, and you should export before you go.
We may change prices. For an existing subscription, a price change takes effect at your next renewal, and we will give you at least 30 days' notice by email before it does, so you have time to cancel first. A founding rate is fixed for the 12 months described above and is not changed inside that window.
Refunds are governed by our Refund Policy at https://weeksolved.com/refunds.html, which is part of this agreement. In short: 30 days on your first payment, 14 days on an annual renewal that took you by surprise, and refunds are paid back to the card you paid with.
If a payment fails, Stripe retries it and we email you. If it is still unpaid, we may suspend your account until it is resolved, on the notice in section 14(c). Suspension is not deletion; your data is still there.
If you dispute a charge with your bank, the dispute comes to us. We are the seller of record, so there is no reseller to hand it to: we answer it ourselves, with the records in your account — the date you signed up, the plan and price you agreed to, the acceptance of these terms recorded against your account, the invoices and receipts, the renewal reminders we sent, the record of the devices that signed in to the account, and our correspondence with you. That is a description of what we will submit, not a threat; it is simply what a dispute response consists of.
Please email support@weeksolved.com before you file a chargeback. A refund we agree takes minutes. A chargeback takes weeks, costs us a fee whichever way it goes, and usually ends where an email would have.
⚠️ PLEASE READ THIS SECTION. IT LIMITS THE PROMISES WE MAKE ABOUT THE SERVICE.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, AND STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY DATA WILL BE PRESERVED OR RECOVERABLE.
WE RUN ON INFRASTRUCTURE WE DO NOT OWN. The pages are served by GitHub Pages. Your account and your board are held by our database provider — Google Firebase and Google Cloud today, Supabase as we complete our move to it, and both during the transition. If one of those providers has an outage, loses data, changes a service, or withdraws one, Weeksolved is affected and we have no more control over it than you do. WE GIVE NO UPTIME COMMITMENT AND THERE IS NO SERVICE LEVEL AGREEMENT. If the service matters to your week, keep a current export and a way of writing the schedule without us.
WE SPECIFICALLY DO NOT WARRANT THAT ANY SCHEDULE, BREAK PLACEMENT, WARNING, CALCULATION, OR OTHER OUTPUT OF THE SERVICE IS ACCURATE, COMPLETE, CURRENT, OR COMPLIANT WITH ANY LAW, REGULATION, ORDINANCE, COLLECTIVE BARGAINING AGREEMENT, OR POLICY. THE SERVICE IS NOT LEGAL ADVICE. THE ABSENCE OF A WARNING IS NOT A DETERMINATION THAT A SCHEDULE IS LAWFUL. YOU MUST INDEPENDENTLY REVIEW EVERY SCHEDULE BEFORE RELYING ON IT.
NO ADVICE OR INFORMATION, ORAL OR WRITTEN, THAT YOU OBTAIN FROM US OR THROUGH THE SERVICE CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. IF YOU ARE IN ONE OF THEM, SOME OF THE ABOVE MAY NOT APPLY TO YOU, AND YOU MAY HAVE RIGHTS THAT THESE TERMS CANNOT TAKE AWAY. IN THAT CASE, OUR WARRANTIES ARE LIMITED TO THE MINIMUM EXTENT PERMITTED BY LAW.
⚠️ PLEASE READ THIS SECTION. IT LIMITS WHAT WE PAY IF SOMETHING GOES WRONG.
(a) EXCLUDED DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST GOODWILL, LOST OR CORRUPTED DATA, COST OF SUBSTITUTE SERVICES, OR REGULATORY FINES OR PENALTIES ASSESSED AGAINST YOU, ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, AND EVEN IF WE HAVE BEEN ADVISED THAT SUCH DAMAGES ARE POSSIBLE.
(b) LIABILITY CAP. TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE IN ANY TWELVE-MONTH PERIOD WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU ACTUALLY PAID US FOR THE SERVICE IN THAT TWELVE-MONTH PERIOD, OR (ii) ONE HUNDRED DOLLARS ($100).
(c) BASIS OF THE BARGAIN. THE PRICE OF THE SERVICE REFLECTS THIS ALLOCATION OF RISK. WITHOUT THESE LIMITS WE COULD NOT OFFER THE SERVICE AT ITS PRICE, OR FOR FREE DURING THE TESTER PROGRAM. THESE LIMITS APPLY EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
(d) What these limits do NOT cover — savings clause. Nothing in sections 11 or 12, and nothing anywhere else in this agreement, limits or excludes our liability for:
This list is the whole of it. Ordinary negligence is not on it. Our liability for ordinary negligence — a mistake, an oversight, a failure to take reasonable care that is not gross negligence, and a negligent violation of law that is not willful — is subject to the exclusions in (a) and the cap in (b) like any other claim.
This paragraph exists because California Civil Code section 1668 makes contracts that try to exempt a party from responsibility for its own fraud, willful injury, or violation of law against public policy — and in 2025 the California Supreme Court confirmed that this applies to damage caps just as much as to total exculpation. California law separately does not permit a party to contract out of its own gross negligence, which is why item 4 is there. Sections 11 and 12 are to be read as never having applied to the categories listed above, and as applying in full to everything else. If a court nevertheless finds any part of sections 11 or 12 unenforceable as to a particular claim, that part is severed and modified only as far as necessary for that claim, and the rest of sections 11 and 12 continue to apply in full to every other claim.
(e) Your side. The limits in paragraphs (a) and (b) do not apply to your payment obligations under section 10 or to your indemnity obligations under section 13.
(a) You indemnify us for your data and your employment decisions. You will defend, indemnify, and hold us harmless from any third-party claim, and any resulting loss, liability, damages, penalty, or reasonable legal fees, arising out of or relating to:
(b) We indemnify you for intellectual property. We will defend, indemnify, and hold you harmless from any third-party claim that the service, as we provided it and as you used it in accordance with this agreement, infringes a United States patent, copyright, trademark, or trade secret. This does not apply to claims arising from your data, from your combining the service with anything we did not supply, or from your use of the service in a way this agreement does not permit. If the service becomes, or we think it may become, the subject of such a claim, we may modify it, replace it, or terminate your access and refund any prepaid unused fees. This paragraph (b) is our entire liability and your exclusive remedy for intellectual property infringement, and it is subject to the cap in section 12(b).
(c) Process. The party seeking indemnity will notify the other promptly in writing, give the indemnifying party sole control of the defense (except that no settlement admitting fault or imposing a non-monetary obligation may be made without the other party's consent, which will not be unreasonably withheld), and cooperate reasonably at the indemnifying party's expense.
(a) Term. This agreement starts when you first accept it and continues until terminated.
(b) You can leave. You can stop using the service and delete your account at any time, for any reason. If you are on a paid plan, cancel in the billing portal inside your account as described in section 10.3; cancellation takes effect at the end of your current paid period unless our Refund Policy says otherwise.
(c) We can terminate for cause. We may terminate this agreement or your access if you materially breach it and do not cure the breach within 30 days of our written notice (see section 15). We may terminate immediately and without a cure period for breaches of section 6 (acceptable use) or for non-payment after 15 days' notice.
(d) We can terminate for convenience. We may terminate this agreement for any reason on 60 days' written notice. If we do, we will refund any prepaid fees for the unused portion of your subscription.
(e) Suspension. We may suspend your access immediately, without prior notice, if we reasonably believe it is necessary to protect the service, our other customers, or a third party — for example, active abuse, a security incident, unlawful activity, or a legal order. We will tell you why as soon as we reasonably can, and we will restore access once the cause is resolved. Suspension is not termination.
(f) What happens to your data. On termination, your right to use the service ends. Export your data before you terminate. After termination we will keep your account data available for export for 30 days, and then delete it in accordance with our Privacy Policy and any Data Processing Addendum. Data stored in your own browser is under your control and you can clear it yourself.
To you: we will send notices to the email address on your account, or post them in the app. It is your job to keep your email address current.
To us: send notices to support@weeksolved.com, and for legal notices, to Weeksolved, a California sole proprietorship, 2108 N Street, Suite 17551, Sacramento, CA 95816. Notice is effective when received.
Notice and cure. Before either of us starts a formal proceeding, including an arbitration under section 16, the complaining party will send the other a written notice describing the problem and what would resolve it, and the parties will confer in good faith for 30 days. This does not prevent either party from seeking an injunction for a breach of confidentiality or intellectual property rights, or from filing in small claims court.
⚠️ PLEASE READ THIS SECTION. IT CHANGES HOW A DISPUTE IS DECIDED, AND IT GIVES UP TWO RIGHTS.
MOST DISPUTES BETWEEN YOU AND US MUST BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION, NOT IN COURT AND NOT BEFORE A JUDGE.
YOU AND WE EACH GIVE UP THE RIGHT TO A TRIAL BY JURY.
YOU AND WE EACH GIVE UP THE RIGHT TO BRING, JOIN, OR TAKE PART IN A CLASS ACTION, A COLLECTIVE ACTION, A CONSOLIDATED ACTION, OR A CLASS ARBITRATION. CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND AN ARBITRATOR MAY AWARD RELIEF ONLY TO THE PARTY WHO BROUGHT THE CLAIM.
YOU MAY OPT OUT OF THIS SECTION 16 WITHIN 30 DAYS BY ONE EMAIL. SEE 16(i). OPTING OUT COSTS NOTHING, CHANGES NOTHING ELSE IN THIS AGREEMENT, AND WILL NOT BE HELD AGAINST YOU.
(a) Talk to us first. Before either of us starts an arbitration or any other proceeding, the complaining party must follow the notice-and-cure process in section 15 — a written notice describing the problem and what would resolve it, then 30 days of good-faith discussion. Any deadline for bringing the claim is paused while that runs. Most problems end here, and both of us are better off if they do.
(b) Agreement to arbitrate. Except for what (c), (d) and (e) carve out, you and we each agree that every dispute, claim, or controversy between us will be resolved by binding arbitration on an individual basis. This covers claims arising out of or relating to this agreement, the service, our marketing of it, your account, your billing, and the relationship between us, on any legal theory — contract, tort, statute, fraud, misrepresentation, or anything else — and whether the claim arose before or after this section took effect. This agreement to arbitrate affects interstate commerce and the Federal Arbitration Act governs its interpretation and enforcement.
Questions about whether a particular dispute is covered by this section, and about the formation, existence, scope, validity, or enforceability of this agreement to arbitrate, are for the arbitrator to decide — except that a court, not an arbitrator, decides whether paragraph (f) is enforceable.
(c) Small claims. Either of us may instead bring an individual claim in small claims court, if the claim qualifies for that court and stays there, in the county where the defendant is located. Neither of us has to go through (a) first to do it. If a small claims case is later transferred, removed, or appealed to a different court, this section applies again and the claim goes to arbitration.
(d) Public injunctive relief is not given up, and is not arbitrated. Nothing in this section waives, limits, or requires arbitration of a claim for public injunctive relief — an injunction whose primary purpose and effect is to prohibit unlawful acts that threaten future injury to the general public — under California's Unfair Competition Law, False Advertising Law, Consumers Legal Remedies Act, or any other California law that provides for it. Such a claim may be brought in court under (k). If a claim for public injunctive relief is brought together with claims that are arbitrable, the claim for public injunctive relief is severed and stays in court, and the arbitrable claims go to arbitration; either party may ask the court to stay the court claim until the arbitration is done.
(e) Emergency relief for confidentiality and intellectual property. Either of us may ask a court for a temporary restraining order or a preliminary injunction to stop a breach of confidentiality or a misuse of intellectual property while the arbitration is set up or runs. Asking for that does not waive this section as to anything else.
(f) NO CLASS ACTIONS OR REPRESENTATIVE CLAIMS.
YOU AND WE MAY EACH BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS, MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING, AND MAY AWARD RELIEF ONLY TO THE INDIVIDUAL PARTY SEEKING IT AND ONLY TO THE EXTENT THAT PARTY'S OWN CLAIM REQUIRES.
If a court decides that this paragraph (f) is unenforceable as to a particular claim or a particular request for relief, then that claim or request is severed from the arbitration and decided in court under (k), and the rest of this section 16 continues to apply to everything else between us. Paragraph (d) is not affected by this paragraph and is never severed away.
(g) NO JURY TRIAL.
YOU AND WE EACH KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE.
In an arbitration there is no jury; there is an arbitrator. If a claim ends up in court anyway and a court holds that this jury waiver cannot be enforced there, the waiver drops away for that claim and the rest of this section still applies.
(h) How the arbitration works.
(i) Your 30-day opt-out. You can refuse this whole section 16 and keep every other part of this agreement exactly as it is. Email support@weeksolved.com with the subject line "Arbitration opt-out", from the email address on your account, saying that you opt out of arbitration and naming your account. That is the whole procedure. It must reach us within 30 days of the day you first accepted these terms — or, if you already had an account on September 12, 2026, within 30 days of that date. We will reply to confirm.
Opting out is free. It does not affect your price, your plan, your access, or how we treat you, and we will not use it as a reason to end your account. If you opt out, the arbitration agreement and the waivers in (f) and (g) do not apply to you, and disputes between us go to court under (k).
(j) Changes to this section. If we change this section 16, the change does not apply to any dispute we already had notice of. You may reject a change to this section by emailing support@weeksolved.com within 30 days of the notice, in which case the version you accepted continues to govern between us.
(k) If a dispute goes to court. Any dispute that is not arbitrated — because you opted out, because (c), (d) or (e) applies, or because a court holds this section unenforceable as to that claim — is brought exclusively in the state or federal courts located in Sacramento County, California. We each consent to their personal jurisdiction and venue and give up any objection that the forum is inconvenient. Each party bears its own legal fees unless a statute or another part of this agreement says otherwise.
(l) Survival and severability. This section survives termination of this agreement and the closure of your account. Except as (f) says, if any part of this section is held unenforceable, that part is severed and the rest continues to apply.
This agreement is governed by the laws of the State of California, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
You may not assign or transfer this agreement, or any of your rights under it, without our prior written consent. Any attempt to do so without consent is void.
We may assign this agreement, in whole or in part, without your consent, to:
You specifically agree now that we may assign this agreement to Weeksolved LLC, a California limited liability company, when it is formed, and to any successor entity we convert into, and that no further consent or signature from you is required. We will tell you when we do, but the assignment is effective whether or not you respond. Your rights under this agreement, and the protections in our Privacy Policy and any Data Processing Addendum, transfer with it and are not reduced by the assignment.
We may use subcontractors and subprocessors to help provide the service. We remain responsible for their performance. Subprocessors that handle your data are listed in our Privacy Policy and governed by our Data Processing Addendum.
This agreement binds and benefits the parties and their permitted successors and assigns.
Neither party is liable for a failure or delay in performance caused by something outside its reasonable control — natural disaster, fire, flood, war, terrorism, civil unrest, epidemic, labor dispute, government action, failure of the public internet, failure of a utility, or failure of a third-party hosting or infrastructure provider. This does not excuse an obligation to pay money already owed. If the event lasts more than 60 days, either party may terminate this agreement on written notice.
We may update these terms. If a change is material, we will post the updated terms with a new effective date and give you notice at least 30 days before it takes effect, by email or in the app.
If you keep using the service after a material change takes effect, you have accepted it. If you do not accept it, stop using the service and close your account before the effective date, and we will refund any prepaid fees for the unused portion of your subscription.
Changes do not apply retroactively to a dispute that arose before the change took effect.
If you are on a signed order form or a negotiated Data Processing Addendum, its terms control over changes made this way for the length of your current term.
Sections 3 (Your data is yours), 4 (Your responsibilities), 7 (Intellectual property), 8 (Feedback), 10 (Payment, as to amounts owed), 11 (Warranty disclaimer), 12 (Limitation of liability), 13 (Indemnity), 14(f) (Data after termination), 15 (Notices), 16 (Dispute resolution and arbitration), 17 (Governing law), 18 (Assignment), and 21 through 25 survive termination of this agreement.
If any provision of this agreement is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and if it cannot be, it will be severed. The rest of the agreement stays in effect. Section 12(d) governs how sections 11 and 12 are treated.
If we do not enforce a provision of this agreement, that is not a waiver of it, and it does not waive our right to enforce it later. A waiver is only effective if it is in writing and signed by the party giving it.
We are independent contractors. This agreement does not create a partnership, joint venture, agency, franchise, or employment relationship. Neither party may bind the other.
There are no third-party beneficiaries to this agreement. Your employees are not parties to it and gain no rights under it against us; their rights, if any, are against you as their employer.
We are not an employer. We are a software vendor and nothing more. We are not your employees’ employer, joint employer, co-employer, or employer of record. We are not your HR department, your payroll provider, your timekeeping system of record, or your compliance officer. We have no employment relationship with anyone who works for you. We do not hire, direct, supervise, discipline, pay, or assign your staff, and we do not control the terms or conditions of anyone’s employment. Every decision about who works, when they work, what they are paid, and what records you keep is yours alone, and making those decisions with the help of software does not make the software’s author a party to them.
These terms, together with our Privacy Policy, our Refund Policy, any Data Processing Addendum you have accepted, and any order form you have signed, are the entire agreement between us about the service. They replace every earlier agreement, proposal, or understanding on the subject, written or oral.
If there is a conflict, the order of precedence is: (1) a signed order form, (2) an executed Data Processing Addendum, (3) these terms, (4) the Privacy Policy.
Any purchase order, vendor portal terms, or click-through terms you send us are rejected, and none of their terms apply, unless we sign them.
Weeksolved, a California sole proprietorship 2108 N Street, Suite 17551, Sacramento, CA 95816 support@weeksolved.com